This policy explains what personal information Tutto Print Ltd collects, why, who we share it with, how long we keep it and your rights.
Last updated: 17 September 2026
Who we are
Tutto Print Ltd is a company registered in England and Wales (company number 12506789). Our registered office and shop are at 49 Palace Gardens, Enfield EN2 6SN.
We are the controller of the personal information described in this policy. For any privacy question or request, email info@tuttoprint.co.uk, call 020 4568 0796 or write to us at the address above.
What we collect and why
When you order online
We collect your name, billing and delivery address, email address, phone number, what you order, any artwork you upload and any notes you add.
We use this to process, produce and deliver your order and to deal with any questions about it (to perform our contract with you), and to keep accounting records (a legal obligation).
Card payments are handled by our payment provider. We never see or store your full card details.
When you ask for a quote
We collect your name, company, email address, phone number, the details of your job, your deadline, your delivery postcode, and any artwork files or file links you send.
We use this to reply with a quote and to talk to you about your job (steps you have asked us to take before a contract).
When you contact us
If you call, email or visit the shop, we keep the details you give us so we can help you and follow up.
Your account
If you create an account, we keep your login details, addresses and order history so you can see past orders and order again.
Newsletter
If you tick the box to subscribe, we send you emails about offers and news. We rely on your consent, and every email has an unsubscribe link. The box is never ticked for you.
Website security
Our website records technical information such as IP addresses and browser details to protect it against attacks and misuse (our legitimate interest in keeping the site and your data secure).
Who we share it with
We only share what each provider needs to do its job:
- Helloprint (Helloprint B.V., the Netherlands), which produces and delivers many of the products ordered through our online shop. It receives order details, the delivery address and your artwork.
- Our payment provider (WooPayments, powered by Stripe), which processes card payments and helps prevent fraud.
- Mailchimp (Intuit Inc., USA), our email platform. It holds our mailing list and customer and order details. We only send marketing emails to people who have opted in.
- Hostinger, which hosts our website and email.
- Couriers, for items we deliver ourselves.
- Professional advisers and authorities, such as our accountants, HMRC or the police, where this is required by law.
We do not sell your personal information.
International transfers
Some providers, such as Mailchimp and Stripe, may process information in the United States. Where information leaves the UK, we rely on recognised safeguards, such as the UK–US data bridge, UK adequacy regulations or the UK International Data Transfer Addendum.
How long we keep it
- Artwork uploaded with a quote request: deleted from our website automatically after 30 days. Copies attached to the email sent to our shop are deleted once they are no longer needed for your job.
- Quote requests: deleted automatically after 2 years.
- Orders and invoices: 6 years after the end of the financial year they relate to, as required for tax purposes.
- Your account: until you ask us to close it.
- Newsletter: until you unsubscribe.
- Website security logs: for short periods, then deleted.
Cookies
Our website only uses cookies it needs to work:
- Basket and session cookies (such as
wp_woocommerce_session_*andwoocommerce_cart_hash) remember what is in your basket. - Login cookies (
wordpress_*) keep you signed in to your account. - Payment security cookies (
__stripe_mid,__stripe_sid) from our payment provider help prevent fraud when you view products or check out.
We do not currently use analytics or advertising cookies. If we add them, we will ask for your consent first and update this policy.
Your rights
You have the right to:
- ask for a copy of the personal information we hold about you
- ask us to correct information that is wrong
- ask us to delete your information
- ask us to limit how we use it, or object to how we use it
- ask for your information in a portable format
- withdraw your consent at any time, for example by unsubscribing
To make a request, email info@tuttoprint.co.uk. We will reply within one month.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113. We would appreciate the chance to put things right first.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.